Privacy policy

Privacy Policy

Last Updated: October 5, 2026

At U&I Glamours, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, when we may share it, and the choices available to you when you use our website.

By visiting or using www.uiglamour.com, creating an account, placing an order, or otherwise interacting with our services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us when you:

Visit or use our website;
Create an account;
Place an order;
Contact our customer-support team;
Subscribe to promotional communications;
Submit a review, feedback, or enquiry;
Participate in a promotion, contest, survey, or other activity; or
Otherwise communicate or interact with U&I Glamours.

Depending on how you use our website, we may collect the following information:

Personal and Contact Information

This may include:

Full name;
Email address;
Mobile or telephone number;
Billing address;
Shipping or delivery address; and
Other information necessary to communicate with you or fulfil your order.

Order Information

We may collect information relating to your purchases, including:

Products ordered;
Order number;
Order date;
Delivery information;
Billing information;
Returns, exchanges, refunds, or cancellations; and
Transaction-related information.

Account Information

If you create an account, we may collect information associated with your account, such as your email address, account preferences, and login-related information.

Communications

When you contact us, we may retain information contained in your communication, including customer-service enquiries, complaints, feedback, reviews, and correspondence.

Technical and Usage Information

When you visit our website, certain information may be collected automatically, including:

IP address;
Browser type;
Device type;
Operating system;
Approximate location;
Pages visited;
Referring pages;
Date and time of visits;
Website interactions; and
Other technical information necessary to operate, secure, and improve our website.

We seek to collect only information that is reasonably necessary for the purposes described in this Privacy Policy.

2. How We Use Your Information

We may use your personal information for the following purposes:

To process and fulfil your orders;
To arrange delivery and shipping;
To process payments through our payment providers;
To provide customer support;
To communicate with you about your orders;
To process returns, exchanges, cancellations, and refunds;
To create and manage customer accounts;
To send transactional notifications;
To send promotional communications where permitted and where applicable consent has been obtained;
To improve our products, website, services, and customer experience;
To understand customer preferences and website usage;
To detect, prevent, and investigate fraud, abuse, or security incidents;
To maintain appropriate business, accounting, tax, and transaction records;
To comply with applicable legal and regulatory requirements; and
To protect the rights, property, customers, and business of U&I Glamours.

Where consent is the basis for processing your personal data, you may withdraw that consent, subject to applicable law. Under India's DPDP framework, consent must be free, specific, informed, unconditional, and unambiguous, and withdrawal should be as easy as giving consent.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide, maintain, and improve our services.

Cookies may be used to:

Keep products in your shopping cart;
Remember your preferences;
Maintain your login or shopping session;
Understand website traffic and usage;
Measure website performance;
Improve website functionality;
Detect security issues; and
Support advertising or marketing activities, where applicable.

Some cookies may be placed by third-party services used by our Shopify store.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality, including shopping-cart or checkout features.

Where applicable, we may provide additional cookie controls or consent options through our website.

4. Third-Party Services

U&I Glamours may use third-party service providers to operate and improve our online store.

These may include:

Shopify and related e-commerce services;
Payment gateways and payment processors;
Shipping and logistics providers;
Website analytics services;
Advertising and marketing platforms;
Email and messaging services;
Customer-support platforms;
Fraud-prevention and security services; and
Other technology providers necessary to operate our business.

These third parties may process personal information only as reasonably necessary to provide their services, fulfil a transaction, comply with applicable law, or perform other authorised business functions.

Some third-party providers may process information outside India. Where applicable, we will take steps required by applicable law concerning such processing or transfer.

Third-party services may have their own privacy policies and terms. We encourage you to review those policies where appropriate.

5. Payment Information

Payments made through our website may be processed by third-party payment gateways or payment service providers.

Depending on the payment method selected, you may provide payment information directly to the relevant payment provider. Payment providers may collect, process, and protect payment information according to their own privacy policies and applicable laws.

Where possible, U&I Glamours does not store complete payment-card information on its own systems.

6. How We Share Information

We do not sell your personal information for monetary consideration.

We may share personal information where reasonably necessary with:

Shopify and service providers supporting our online store;
Payment processors and financial service providers;
Courier and delivery companies;
Technology and hosting providers;
Analytics and advertising providers;
Customer-support providers;
Professional advisers, accountants, auditors, insurers, or legal representatives;
Government authorities or law-enforcement agencies where legally required; or
A successor or acquiring entity in connection with a merger, restructuring, sale, acquisition, or transfer of our business.

We seek to limit information shared with third parties to what is reasonably necessary for the relevant purpose.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Fulfilling orders;
Providing customer service;
Maintaining transaction and business records;
Processing returns and refunds;
Preventing fraud and misuse;
Resolving disputes;
Enforcing our agreements; and
Complying with applicable legal, tax, accounting, and regulatory obligations.

When information is no longer reasonably required, we may delete, anonymise, or otherwise dispose of it in accordance with applicable law.

8. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, misuse, loss, alteration, disclosure, or destruction.

Security measures may include:

Access controls;
Authentication procedures;
Secure technology infrastructure;
Appropriate encryption or secure transmission technologies;
Monitoring and security measures; and
Internal procedures for handling personal information.

The DPDP Rules, 2025 include security-safeguard requirements for protecting personal data.

However, no method of electronic storage or transmission can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or stored by us.

9. Customer Rights

Subject to applicable law, you may have rights concerning your personal data, including the right to:

Request information about personal data being processed about you;
Request correction of inaccurate or incomplete information;
Request deletion of personal information where applicable;
Withdraw consent where consent is the basis for processing;
Exercise other rights available under applicable data-protection laws; and
Make a complaint or raise a concern regarding our processing of your personal data.

The DPDP Act provides data principals with rights concerning access to information about processing and shared data, correction, erasure in applicable circumstances, grievance redressal, and consent withdrawal.

To exercise an applicable right, please contact us at:

Email: uiglamourofficial@gmail.com

We may need to verify your identity before processing certain requests.

We will handle valid requests and complaints in accordance with applicable legal requirements.

10. Marketing Communications

Where permitted by applicable law, we may send you information about:

New collections;
New products;
Special offers;
Discounts;
Sales;
Promotions; and
Other U&I Glamours updates.

You may opt out of promotional emails by using the unsubscribe option included in the communication or by contacting us at uiglamourofficial@gmail.com.

Even after opting out of marketing communications, you may continue to receive essential transactional communications relating to orders, payments, shipping, returns, refunds, account security, or other services you have requested.

11. Children's Privacy

Our website is intended for general consumers.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us at uiglamourofficial@gmail.com.