Shipping policy

Shipping Policy

Last Updated: October 5, 2026

At U&I Glamours, we want your shopping experience to be smooth, reliable, and stress-free. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Shipping Methods

We currently offer:

Domestic Standard Delivery

Delivery Time: 3–4 working days
Shipping Cost: Rs. 150

Orders are delivered through our trusted courier partners to the delivery address provided at checkout.

2. Order Processing Time

Orders are generally processed and prepared for dispatch within [PROCESSING TIME] working days after the order is successfully placed.

Orders placed during weekends, public holidays, sales, or high-demand periods may require additional processing time.

Once your order has been dispatched, the estimated delivery period of 3–4 working days begins.

3. Shipping Costs

For domestic orders within Pakistan:

Standard Shipping: Rs. 150

Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase.

Free Shipping: [ADD FREE SHIPPING CONDITION, IF APPLICABLE]

4. Delivery Timeframes

Our standard domestic delivery timeframe is:

3–4 working days after dispatch.

Delivery times may vary slightly depending on the destination, courier operations, weather conditions, public holidays, peak shopping periods, or other circumstances outside our control.

Remote or difficult-to-reach areas may require additional delivery time.

5. Order Tracking

Once your order has been dispatched, we will provide tracking information where available.

You may receive your tracking number through [EMAIL / SMS / WHATSAPP].

Please allow [X HOURS] after dispatch for the tracking information to become active.

If you have not received your tracking details, contact us at:

uiglamourofficial@gmail.com

6. Delivery Issues and Delays

Although we work with our delivery partners to ensure timely delivery, occasional delays can occur.

Possible reasons include:

Incorrect or incomplete address information;
Customer unavailable at the delivery address;
Courier delays or operational issues;
Weather conditions;
Public holidays;
High order volumes;
Remote delivery locations; or
Other circumstances beyond our reasonable control.

If your order has not arrived within the expected timeframe, please contact us with your order number, and our customer-support team will assist you.

7. Incorrect Delivery Information

Please carefully check your name, phone number, and delivery address before placing your order.

If you provide an incorrect or incomplete address, delivery may be delayed or the parcel may be returned to us. Additional shipping charges may apply if the order needs to be shipped again.

If you notice an error immediately after placing your order, contact us at uiglamourofficial@gmail.com as soon as possible. We will do our best to make changes before the order is dispatched.

8. Failed Delivery Attempts

Our courier partner may make delivery attempts according to its own procedures.

If delivery cannot be completed because the customer is unavailable, the address is incorrect, or the parcel is refused, the shipment may be returned to U&I Glamours.

If you request redelivery after a returned shipment, additional shipping charges may apply.

9. Damaged Packages

If your package arrives damaged, please contact us as soon as possible.

Where possible, take clear photographs of the package, shipping label, packaging, and product received and send them to:

uiglamourofficial@gmail.com

Our team will review the issue and guide you through the next steps.

10. Missing or Lost Orders

If your tracking information shows that your order has been delivered but you have not received it, please contact us immediately.

We will work with the relevant courier partner to investigate the shipment and assist you in resolving the issue.

Please provide your order number and tracking information, if available.

11. International Shipping

International shipping is currently [AVAILABLE / NOT AVAILABLE].

If international shipping becomes available, delivery times and shipping charges will depend on the destination country and the selected shipping service.

International Delivery Time: [X–X WORKING DAYS]
International Shipping Cost: [INTERNATIONAL SHIPPING COST]

Customers may be responsible for customs duties, import taxes, clearance fees, or other charges imposed by the destination country.

International deliveries may also experience delays due to customs procedures or local delivery services.